Living with us
Person-Centered Care
We believe in providing each resident with care to the highest possible standard, ensuring each resident is focused on individually.
At Abbey Total Care Group, we recognise that each person’s care requirements differ. Therefore, our routines are tailored to each individual’s physical, emotional and medical needs.
Welcoming our New Residents
Introductory Pack
Each new resident receives an introductory pack, giving them all the information they need to settle into their new home.
With the transition period, we find that new residents have a lot of questions, so we make sure they have plenty of opportunities to get the answers they need.
Resident Perspective
Our thriving residential communities enable residents to sustain and build new friendships and relationships both within and outside of the care community.
Encouraging open communication between residents and their dedicated care team, we are able to ensuring each resident is happy and can talk openly about their ongoing care needs with their medical team.
Residential Care
We maintain individual lifestyle choices, empowering people to enjoy fulfilling lives with discreet, sensitive support.
End of Life Care
Compassionate care that addresses physical, emotional, social, and spiritual needs, ensuring comfort and dignity.
Independent Living
Sophisticated, comfortable living for active, self-sufficient residents seeking convenience, social opportunities, and security.
Respite Care
Our care homes offer a warm and welcoming atmosphere, providing a range of on-site residential care.
Dementia Care
At Abbey Total Care Group, we offer a secure and supportive environment designed to reduce anxiety and confusion often associated with dementia. Our teams are specially trained in dementia care, providing gentle guidance and support to residents while helping them maintain their skills and independence. We incorporate a range of therapies, activities, and routines to promote cognitive function and emotional well-being. Our approach is centered on understanding each resident's history and preferences, enabling us to provide care that is as unique as they are.
Family Perspective
Keeping families involved and updated on the care of their loved ones is a key aspect of life with Abbey Total Care; we understand how important it is to maintain and strengthen these relationships, which is why we introduced the use of Nourish.
Nourish is a care-centric software which enables clear, regular communication between care teams, medical staff and families - ensuring the highest possible standards of personalised care is maintained at all times.
Your Care
Keeping you in control
You are kept in complete control of your care, via our Nourish system. You'll be able to access the system and be as involved as you want to be in the planning of your care, your meals, your activities and any outings you'd like to go on.
Working with medical teams
Our Nourish care planning software gives full visibility of every aspect of each resident's care, ensuring clear communication between everyone involved in their care.
Your family’s involvement
We work tirelessly to ensure we build strong partnerships between our staff, our residents and their families.
Nourish enables you to participate in any care plans and updates, alongside full visibility of your loved one's activities and the outings they go on.
Food & Dining
Provenance of food
At Abbey Total Care, we prioritise offering a wide-ranging and nutritious selection of meals, understanding the crucial role they play in enhancing our residents' health, well-being, and overall contentment.
Food catered to residents
Mealtimes are a vital aspect of life, and we are committed to catering quality and diverse food. Our catering teams regularly consult with residents to understand their nutritional requirements and food preferences.
Committed to variety
Our menu features an extensive array of options, reflecting the diversity in tastes, cultural backgrounds, and dietary requirements. We aim to ensure residents are well-nourished while catering to their preferences.
Signature dishes
Many of our homes have a signature dish chosen collaboratively by the catering team and residents. Plus, many hold monthly themed food days, providing opportunities for residents to participate in meal preparation.
Our food promise
Our ‘food promise’ is a unique commitment to the quality of catering and the type of food choices that residents enjoy, and is proudly promoted throughout each of our care homes.
Recreation & Activities
Regular Recreation
Dedicated Activities Coordinators in each home ensures there is always something going on! We take a genuine interest in each of our residents, planning activities based on their likes and hobbies. Planned to encourage physical and mental stimulation, all activities are tailored to individual preferences and capabilities, as well as meeting our residents' social, religious and recreational needs. From games and quizzes, to trips further afield and picnics in the park - there's something for everyone at Abbey Total Care homes!
